We respect your privacy. This document clearly explains how d2fun collects, uses, stores, and protects the personal information of every Malaysian member.
Six core principles that shape how we manage your personal data
All your personal data and financial information is protected with 256-bit SSL encryption — the same security technology used by international financial institutions. Data at rest is also encrypted using AES-256 standards.
You have the right to access, correct, or request deletion of your personal data at any time. d2fun provides a straightforward process for managing your privacy preferences directly through the platform or via customer support.
D2fun has never and will never sell, rent or trade member personal data to any third party for marketing purposes. Your data belongs to you — it is not our business commodity.
Personal data is retained only for as long as necessary for the original purpose of collection or as required by law. After that period, data is securely deleted in accordance with industry-standard procedures.
In the event of any security incident involving member personal data, d2fun is committed to notifying affected members within 72 hours of the incident being identified, in line with industry best practices.
D2fun operates in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. All data management processes are designed to ensure full compliance with applicable local legal requirements.
D2fun ("we", "Platform") values the trust placed by every member when sharing their personal information with us. This Privacy Policy is crafted to transparently and honestly explain how we manage your personal data from start to finish — from collection, use and storage through to deletion.
We understand that privacy is more than a legal requirement — it is a fundamental right of every individual. As such, our approach to data protection is built on the principles of diligence, user control, and transparency. We do not collect data that is unnecessary, and we do not use your data for purposes beyond the scope stated herein.
This policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and global best practices in data protection. In the event of any conflict between this policy and applicable law, the law shall take precedence.
D2fun collects your personal data through several means — directly from you, automatically as you use the platform, and in some cases, from trusted third parties. Below is a detailed explanation of the types of data we collect:
| Data Categories | Example Information | How It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, gender, identification card number | Account Registration & KYC |
| Contact Information | Email address, phone number, residential address | Account registration |
| Financial Information | Bank account number, payment method, transaction history | Deposit & Withdrawal |
| Usage Data | Game history, wagering, login, game preferences | Collected automatically during play |
| Technical Data | IP address, device type, web browser, operating system | Collected automatically upon access |
| Communication Data | Support chat records, emails, feedback | Interactions with support |
Every piece of data we collect is used for legitimate, clearly stated purposes. We do not use your data for any other purpose without your prior consent:
We use anonymised analytics to understand aggregate usage patterns. Individual data is not used to make automated decisions that significantly affect your rights without human review.
D2fun does not sell your personal data. However, there are limited situations where we need to share information with certain parties to enable the platform to operate properly:
D2fun invests seriously in security infrastructure to ensure your personal data is always protected. The security measures we implement include:
D2fun uses cookies and similar tracking technologies to enhance your experience on the platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect your experience on the d2fun platform. For more information on managing cookies, refer to your web browser's help section.
As a d2fun member, you have the following rights regarding your personal data, in accordance with the provisions of Malaysia's PDPA:
To exercise any of the above rights, contact the d2fun support team via Live Chat or email. We will process your request within 30 calendar days. For complex cases, this period may be extended, and we will notify you in advance.
D2fun retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable law:
Your personal data is processed and stored on servers located in regions with adequate data protection standards. Any cross-border data transfers are carried out with appropriate safeguards, including standard data transfer agreements and data protection assessments.
D2fun services are exclusively for individuals aged 18 and above. We do not knowingly collect or process any personal data from children or underage individuals.
If we discover that information has been collected from someone under the age of 18, we will immediately take the following steps:
D2fun reserves the right to modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or business operations. We are committed to communicating transparently about any material changes.
In the event of significant changes, we will:
Continued use of the d2fun platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. If you disagree with the changes made, you have the right to close your account before the effective date.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, the dedicated d2fun privacy team is here to help:
If you are not satisfied with how we handle your privacy enquiry or complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP), the regulatory body responsible for enforcing the PDPA.
With 256-bit SSL encryption, PDPA compliance, and our commitment to transparency, you can enjoy your entertainment experience at d2fun with full confidence that your data is always secure.