Terms and Conditions d2fun — Complete Guide for All Members

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and d2fun ("Platform", "We", "Company"). These Terms govern all aspects of your use of the d2fun platform, including the website, mobile app, and all services provided.

By completing the registration process, making your first deposit, or accessing any section of the d2fun platform, you expressly or implicitly accept and agree to be bound by these Terms and all related policies, including our Privacy Policy and Responsible Gaming Policy.

These Terms may be updated from time to time. Notification of material changes will be communicated to members via registered email or in-platform notifications. Continued use after the effective date of such changes constitutes acceptance of the updated terms.

2 Eligibility & Registration

To register and use d2fun's services, you must meet all of the following eligibility requirements:

• Aged 18 years and above on the registration date
• Register under your own name — registration on behalf of another person is prohibited
• Possess full legal capacity to enter into a binding agreement
• Not appearing on any list of individuals prohibited from using the platform
• Provide true, accurate and up-to-date personal information during registration

D2fun reserves the right to request identity verification documents at any time to ensure compliance with these eligibility requirements. Documents that may be required include a national ID, passport, proof of address, and source of funds information.

Each individual is only permitted to hold one active account only. Holding multiple accounts — whether under the same name, email address, phone number, IP address, or device — is a serious violation of these Terms and may result in the closure of all associated accounts along with forfeiture of any remaining funds.

3 User Account

Your d2fun account is personal and may not be transferred to any other party. You are solely responsible for all activities that occur under your account.

• Keep your password secure and do not share it with anyone.
• Log out from shared devices after you finish playing
• Enable two-factor authentication (2FA) for an additional layer of security
• Report any unauthorised access to d2fun support immediately
• Update your personal information if any changes occur

D2fun is not responsible for any losses arising from a member's failure to safeguard their account information. However, we are committed to helping resolve any reported security issues seriously and promptly.

4 Deposit & Withdrawal

D2fun supports a variety of popular payment methods in Malaysia. All financial transactions are subject to the following terms:

Deposit:

• The minimum deposit is as specified for each payment method and is displayed during the deposit process
• Deposits are processed instantly upon confirmation from the payment provider
• Funds may only be deposited from a payment method registered in the member's own name
• D2fun does not accept deposits from third parties or unrecognized sources.

Withdrawals:

• The minimum withdrawal amount is as set and displayed in the withdrawal section of the platform.
• Your first withdrawal requires full KYC verification to be completed before it can be processed.
• Processing time is between 24 and 72 hours depending on the selected payment method.
• Withdrawals may only be made to the same payment method used for the deposit, or to a method verified by the support team.
• D2fun reserves the right to request additional documents before approving a withdrawal for verification purposes.

5 Bonus & Promotions

D2fun offers a variety of bonuses and promotions from time to time. All bonus offers are subject to the following terms:

• Each bonus has its own wagering (rollover) requirements, clearly stated on the promotions page.
• Bonuses may only be claimed by eligible members in accordance with the terms of the offer
• A specific bonus offer may only be claimed once per member, unless otherwise stated.
• Bonuses cannot be directly converted to cash unless the wagering requirements have been fully met
• D2fun reserves the right to void any bonus obtained in a manner that violates the terms or intent of the offer.
• Bonus expiry dates are as stated on each offer — unused bonuses will expire automatically after the specified period.

Any attempt to abuse the bonus system — including the use of multiple accounts, hedge betting across accounts, or the use of automation software — will result in cancellation of all related bonuses and potentially permanent account closure.

6 Game Rules

All games offered at d2fun use a Random Number Generator (RNG) certified by recognized independent testing bodies. This ensures every spin, card hand, or game outcome is truly random and fair.

• Game results displayed on your screen are final unless a documented technical failure has occurred
• In the event of a technical disruption during a game, d2fun will resolve the matter based on verified system records.
• Confirmed wagers cannot be cancelled once a game has begun.
• The return-to-player (RTP) rate for each game is as stated by the original game provider
• D2fun reserves the right to remove or suspend any game at any time for technical or licensing reasons.

For Live Casino games, instructions and decisions made by the dealer are final and subject to the established game rules. Any dispute relating to a Live Casino game result must be submitted to support within 24 hours of the game ending.

7 Prohibited Activities

The following activities are strictly prohibited on the d2fun platform and may result in immediate account closure and legal action:

• Use of automation software, bots, scripts, or third-party tools to interact with the platform
• Collusion between players to gain an unfair advantage in games
• Use of multiple accounts or registering with a false identity
• Abuse of the bonus or promotions system through unauthorized methods
• Attempting to hack, disrupt, or compromise the security of the platform
• Money laundering or financing illegal activities through the platform
• Sharing account information or allowing another party to use your account
• Spreading false or misleading information about d2fun to other parties

8 Intellectual Property

All content on the d2fun platform — including logos, designs, text, graphics, user interfaces, software code, and brand names — is the exclusive property of d2fun or parties that have licensed it to us.

• Members are not permitted to copy, distribute, republish or modify any d2fun content without prior written consent
• The brand name "d2fun" and all associated logos are registered trademarks
• Using platform content for commercial purposes without authorization is a copyright violation.

Any violation of d2fun's intellectual property rights will be treated seriously, and d2fun reserves the right to pursue appropriate legal action against any party involved.

9 Liability Limit

D2fun provides an online entertainment platform and all games are for entertainment purposes only. Members use this platform at their own personal risk.

• D2fun is not responsible for any financial losses incurred during gameplay, unless a technical error on the platform's part is proven to have occurred.
• D2fun does not guarantee that the platform will always be free from technical disruptions, although we strive to maintain 99.9% uptime.
• In the event of a technical disruption affecting gameplay, d2fun will resolve disputes based on valid server records
• D2fun is not responsible for losses arising from unauthorized account access due to member negligence.

D2fun's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days preceding the claim.

10 Account Closure

A d2fun account can be closed in two ways:

Closure at member's request: You may request account closure at any time by contacting the d2fun support team. Before the account is closed, all outstanding bonus conditions must be resolved, and any eligible balance will be returned in accordance with standard withdrawal procedures.

Closure by d2fun: d2fun reserves the right to close or suspend any account without prior notice if:

• The member violates any provision of these Terms
• Fraudulent or suspicious activity has been identified.
• The member provides false information during registration or the KYC process
• Account inactive for more than 12 consecutive months
• There is a legal or regulatory compliance requirement that necessitates such action.

11 Terms Amendments

D2fun reserves the right to modify, add, or remove any part of these Terms at any time. Changes take effect immediately upon publication on the platform unless a different effective date is specified.

For material changes that significantly affect member rights, d2fun will provide at least 7 days' notice before the effective date via:

• In-platform notifications upon login
• Email to the member's registered address
• Announcements in the news or promotions section of the platform

If you disagree with any amendments made, you have the right to close your account before the effective date of those changes. Continued use of the platform after the effective date constitutes full acceptance of the amended terms.

12 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the d2fun support team is available to assist you 24 hours a day, 7 days a week.

• Live Chat: Available directly within the d2fun platform — the fastest way to get a response.
• Support Email: [email protected] — for detailed inquiries requiring documentation
• Language: Support is available in Bahasa Melayu, Mandarin, and English.

D2fun is committed to responding to all Terms-related inquiries within 24 working hours. For urgent matters such as account security issues, please use Live Chat for immediate assistance.